Refund Policy:

  • If the article is broken while delivering the product or while shipping the product within 3 days, please contact us and we will institute the refund, Terms and conditions Applies.

  • If your the Frame material is not the one shown up on the picture, we will provide you the full refund.

  • We believe in quality, all the products are handcrafted by the craftsman and if there is a major defect in the product will institute the refund.

  • The appropriate tax amount by item will be included with your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error.

  • While processing the refund, we need to be provided the packing slip or confirmation email or else Customer need to provide us the proof the person who has ordered the product with a  valid photo ID (Acceptable forms of ID include U.S., Canada or Mexico Driver’s License, U.S. state-issued ID, Canadian Provincial ID, Passport or U.S. Military ID).

Exchange Policy:

  • As we don't allow any Return, on the behavior of the customer, we can accept exchange of the product or a Frame within 3 days of time and should be intimated within a day of receiving the product.
  • While processing the exchange, we need to be provided the packing slip or confirmation email or else Customer need to provide us the proof the person who has ordered the product with a  valid photo ID (Acceptable forms of ID include U.S., Canada or Mexico Driver’s License, U.S. state-issued ID, Canadian Provincial ID, Passport or U.S. Military ID).
  • During the exchange of the product the customer need to choose another product of same or higher value since we can't return the money in case of the product chosen is lower in value the original one.
  • Customers have an advantage of selected one or more than one product during the exchange and the value above the original value can be paid through cash, card or limited coupons which the store accepts.

Return Policy:

  • At this time we do not offer returns of the products. If you would like to return a product, please use our Refund and Exchange process and then place a new order.